BUSINESS
SERVICES

Remote Hourly Service Charge – $99
Includes: Screen sharing, training, general troubleshooting, software installation and configuration.

On-Site Hourly Service Charge – $119 Includes: Training, small repairs, general hardware and software installation.

Total System Rebuild – $199
Includes: Pick up of your computer system, backup of all your information, reinstallation of your supplied operating system, reinstall of all your supplied programs, updating of all your programs, scan your hard drive for any errors, virus scan, restore all your information, file de-fragmentation and delivery/setup of your computer system.

All business services are completed overnight for the next business day.

Unlimited Office Support – Starts at $200/month
Call for a quote today! We will come to your office and give you a quote that will fit your needs.

Servers – $139/hour
All server work is done on-site.

Emergency Hourly Service Charge – $149 Guaranteed 4 hour response and subject to an additional $29 travel fee.

PERSONAL
SERVICES

Remote Hourly Service Charge – $59
Includes: Screen sharing, training, general troubleshooting, software installation and configuration. 

On-Site Hourly Service Charge – $79
Training, small repairs, general hardware and software installation.

Total System Rebuild – $149
Includes: Pick up of your computer system, backup of all your information, reinstall of your supplied operating system, reinstall of all your supplied programs, updating of all your programs, scan your hard drive for any errors, virus scan, restore all your information, file de-fragmentation and delivery/setup of your computer system. All home services are completed within 2 business days.

Unlimited Home Support – $249/year
Rate is for up to 4 computers/laptops. Smart phone support included at no additional cost. Hardware costs and screen replacement not included. Call for details.

NON-PROFIT
SERVICES

Remote Hourly Service Charge – $79
Includes: Screen sharing, training, general troubleshooting, software installation and configuration.

On-Site Hourly Service Charge – $99
Includes: Training, small repairs, general hardware and software installation.

Total System Rebuild – $179
Includes: Pick up of your computer system, backup of all your information, reinstallation of your supplied operating system, reinstallation of all your supplied programs, updating of all your programs, scan your hard drive for any errors, virus scan, restore all your information, file de-fragmentation and delivery/setup of your computer system. All non-profit services are completed overnight for the next business day.

Unlimited Support – Starts at $175/month. Call for a quote today! We will come to your location and give you a quote that will fit your needs.

Emergency Service Rate – $129
Guaranteed 4 hour response and subject to an additional $29 travel fee.

REMOTE SERVICES

Remote service allows us to save you time and money.  Many tech issues can be resolved quickly and easily – without the time and expense associated with an in-person visit.
 
A remote connection to your device is all that’s required.  With your permission, we’ll connect to your device and diagnose your system remotely.  Solutions can often be made while we’re connected – and if you prefer, while you watch!  All you need to do is download the remote connection software and provide us with the access code.  It’s that simple – and secure.
 
To get started, click the link below to download the Splashtop SOS software. Then just follow the 3 simple steps shown on the page.
 

Safe & secure remote services:

• Troubleshooting
• Repair

• Setup/Installation
• Configuration

Utilizing Splashtop SOS, we can remotely connect to your device (PC or mobile) and diagnose/repair/install/configure for you.  In many cases, your issue can be resolved during the connection session – eliminating the time and expense associated with an in-person visit.

remote-repairs-graphic

OTHER SERVICES

Data Recovery – $100/Minimum
If you lost your data due to a hardware failure, we can retrieve it for you.

Data Transfer – $125
We will come to you and transfer all your data from your old computer to your new computer.

Data Backup – $75
During any service, if you would like a copy of all your information on a portable device, just let us know. Device to be provided by you. If you would like us to provide the device, we will bill you accordingly.

DSL/Cable/Fiber Setup – $75
We will install and configure your new Hi-Speed Internet Service.

Wireless Setup – $75
We will setup your devices on your existing wireless network or setup your wireless network for you. We will also password protect it for you.

CONSULTING SERVICES

Sometimes, you don’t need help with installing or troubleshooting. You just need answers – answers to questions like:

  • What’s the best WAN strategy to connect all of my offices?
  • Should I host my web site in-house?
  • Is “Software As A Service” a viable option for my business?
  • Which wireless routers should I consider for my home office?

Granite State Computers has the expertise and insight to help you make crucial decisions. Often, we can provide answers on the spot. We can also perform in-depth research, product comparisons and more – then provide a detailed report with specific recommendations that work to maximize your resources and budget. Call Granite State Computers today and get the expertise and insight you need.

No Tricks. No Gimmicks. Just Quality Service.